PMO IMPLEMENTATION EXPERIENCES IN COMPANIES OF MEDELLIN CITY

Claudia Marcela Betancourt Morales, Isarín Pinzón Guevara, Juan Santiago Posada Toro

Abstract


This article presents the results of a research project regarding the present status and implementation experiences with Project Management Office (PMO) in some organizations in the city of Medellin in order to summarize the lessons that could be later used as a basis from which to propose effective project management methodologies. First, the available literature regarding definitions, models, functions, roles, and maturity levels of PMOs was studied. This information was used to design semi-structured interviews that were completed with the PMO directors of selected organizations in the city of Medellin. Once the interviews were completed, an analysis of the information gathered was made to assess each PMO functions, roles, and models, as well as to classify each PMO on a point scale to determine its level of performance. According to the results, the lessons learned regarding PMO implementation were identified, highlighting conclusions and recommendations on key factors for success.


Keywords


Lessons Learned; Maturity Level; Project Management; PMO.

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